Privacy Policy

Anna Digi Tech (“we,” “our,” or “us”) operates the website annadigitech.site from our office in Patna, Bihar, India. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, fill in any of our forms, contact us, or engage our services.

By using our website or sharing information with us, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or share information with us.

This Privacy Policy is governed by Indian law, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”), as those laws apply to us.

1. Information We Collect

1.1 Personal information you give us

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form, request a quote, or submit any other form on our website;
• Subscribe to a newsletter or email communications from us;
• Communicate with us by phone, email, WhatsApp, or social media;
• Enter into a service agreement, sign a proposal, or onboard with us as a client;
• Apply for a role at Anna Digi Tech (career-related submissions).

This information may include your name, email address, phone number, company name, role, project details, billing details (where you become a paying client), and any other details you choose to share with us in your messages or proposal discussions.

1.2 Information collected automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information about your device and browsing behaviour, including:

• IP address and approximate geographic location (city / country level);
• Browser type, version, language, and device type;
• Operating system;
• Pages visited, time spent on each page, scroll depth, and click events;
• Referring URL or source (e.g., Google, social media, direct visit);
• Date and time of visit.

This information is collected via cookies and similar technologies, and via the analytics tools listed in section 5 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries, questions, and quote requests;
• To prepare and deliver written proposals based on your stated needs;
• To deliver the services you have engaged us for, and to communicate with you about those services;
• To send you transactional and account-related communications (e.g., proposal status, invoice, project update);
• To send you marketing communications, where you have opted in to receive them — you can opt out at any time;
• To analyse website traffic, understand which content is useful to visitors, and improve our website;
• To prevent fraud, abuse of our website, or unauthorised access to our systems;
• To comply with our legal obligations under Indian law (including bookkeeping and tax requirements).

3. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Consent — where you have explicitly consented (e.g., by ticking the consent checkbox on a form, or opting into a newsletter);
• Contract — where processing is necessary to perform a service contract you have signed with us, or to take steps before entering one;
• Legitimate interests — where it is in our reasonable business interests to process the data (e.g., responding to enquiries, basic site analytics) and your rights do not override those interests;
• Legal obligation — where we must process the data to comply with Indian law.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — we share information with trusted third-party service providers who assist us in operating our website, hosting infrastructure, sending email, processing payments, and analysing usage. These providers are contractually obliged to use the data only for the purposes we direct.
• Legal compliance — we may disclose information when required by Indian law, by valid court order, or in response to a request from a competent regulator or authority.
• Business transfers — if Anna Digi Tech is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before personal data becomes subject to a different privacy policy.
• With your consent — in any other circumstance, only with your explicit consent.

5. Cookies, Tracking & Third-Party Tools

Our website uses cookies and similar technologies (such as pixels and tags) to operate, secure, and improve the site. The third-party tools we use, and the purposes they serve, are listed below for transparency. The exact set of tools active at any given time may vary; current implementations are reflected in our website code.

• Google Analytics 4 (GA4) — provided by Google LLC. Used to understand aggregate website usage, traffic sources, and which pages are most useful. GA4 sets cookies that may include a randomised identifier and may collect IP addresses (truncated where supported).
• Google Tag Manager — provided by Google LLC. Used to manage and deploy tracking tags on our website without modifying code. Tag Manager itself does not set tracking cookies but is the container through which other tools may operate.
• Google Search Console — provided by Google LLC. Used to monitor how the site appears in Google Search, and to identify technical issues. Operates on aggregated, anonymised data.
• Meta Pixel (Facebook Pixel) — provided by Meta Platforms, Inc. May be active during paid-advertising campaigns to measure ad performance and to build audiences for retargeting on Facebook and Instagram.
• LinkedIn Insight Tag — provided by LinkedIn Corporation. May be active during LinkedIn advertising campaigns for similar purposes to the Meta Pixel.
• Microsoft Clarity — provided by Microsoft Corporation. May be used to capture aggregated session recordings and heatmaps to understand how visitors use the site, with masking of input fields by default.
• Hosting and delivery providers — our website is delivered via standard web-hosting infrastructure that may log basic request metadata (IP address, request time, user agent) for security and operational purposes.

You can control cookies through your browser settings, including blocking or deleting them. Most browsers also offer a “Do Not Track” signal — we currently do not respond differently to that signal because there is no standard interpretation across the industry, but we keep the matter under review.

Our use of these tools follows the published terms and policies of each provider. Anna Digi Tech is not affiliated with, endorsed by, or partnered with Google, Meta, LinkedIn, or Microsoft — these tools are simply industry-standard utilities we use, like many other businesses.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS) for our website, restricted access to client data on a need-to-know basis, secure storage for client communications and project files, and regular review of our security practices.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security against all possible threats.

7. Data Retention

We retain personal information for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Indian law. In practice:

• Enquiry forms — retained for up to 24 months after last contact, in case you reach out again;
• Newsletter subscriptions — retained until you unsubscribe or request deletion;
• Active client records — retained for the duration of the engagement, plus a reasonable period thereafter for invoicing, audit, and legal-defence purposes;
• Financial / tax records — retained for the period required under applicable Indian tax law (typically eight years).

8. Your Rights

Subject to Indian law (including the Digital Personal Data Protection Act, 2023), you have the following rights with respect to your personal information:

• Right to access — you can request a summary of the personal information we hold about you;
• Right to correction — you can ask us to correct information that is inaccurate or incomplete;
• Right to erasure — you can ask us to delete your personal information, subject to legal exceptions (e.g., information we are legally required to keep);
• Right to withdraw consent — where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing before the withdrawal;
• Right to grievance redressal — you can contact our Grievance Officer (details below) with any concern about how your data is handled;
• Right to nominate — under the DPDP Act, you may nominate another person to exercise these rights in the event of your death or incapacity.

To exercise any of these rights, please contact us at info@annadigitech.site. We will respond within a reasonable period and, in any case, in line with the timelines required by applicable law. We may need to verify your identity before acting on your request.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental or guardian consent, we will take steps to delete that information.

10. International Data Transfers

Some of the third-party service providers we rely on (e.g., Google, Meta, Microsoft) may process data on servers located outside India. Where personal information is transferred outside India, we rely on the protections offered by the providers' own published privacy practices and on applicable contractual safeguards.

11. Third-Party Links

Our website may contain links to third-party websites or services that we do not own or operate. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policy of each third-party site you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The “Last Updated” date at the top of this Policy will indicate when it was most recently revised. We encourage you to review this Privacy Policy periodically. Continued use of our website or services after a change to this Policy constitutes acceptance of the revised version.

13. Grievance Officer & Contact

If you have any questions about this Privacy Policy, would like to exercise your data rights, or wish to raise a privacy-related grievance, please contact:

Grievance Officer — Anna Digi Tech
Email: info@annadigitech.site
Phone: +91 95570 02686
Postal: Satyanarayan Market, Boring Rd, opp. Karlo Maruti Showroom, Patna, Bihar 800001, India
Business hours: Monday–Friday 9:00 AM – 7:00 PM IST, Saturday 10:00 AM – 4:00 PM IST.

Anna Digi Tech is an independent digital marketing agency. We are not affiliated with, endorsed by, or partnered with Google, Meta, Microsoft, LinkedIn, or any other advertising platform. The mention of any tool, brand, or platform in this policy is purely descriptive and does not imply any partnership or endorsement.